Mission and Values

 
 

The mission of Refugee action York is:

  • To provide a safe and welcoming space in York where refugees, asylum seekers and migrants can access practical support, information, and guidance in order to relieve hardship, reduce isolation and advance education

  • To proactively work with a range of agencies and providers to help identify and meet the needs of refugees, asylum seekers and migrants

  • To encourage the involvement of service users in decision making about the services they receive

  • To improve the integration and reduce isolation of refugees, asylum seekers and migrants through the development of a network of volunteers

  • To raise awareness of the positive role which refugees, asylum seekers and migrants play, and the contribution they make to local and regional communities

Refugee action York’s values:

Welcoming - we provide a welcoming environment to refugees, asylum seekers and migrants in the City of York, no matter who they are or the journey they’ve been on

Empowering - refugees, asylum seekers and migrants to build safe and fulfilling lives

Advocating - for refugees, asylum seekers and migrants to have fair and equal access to all appropriate services without being disadvantaged by their immigration status or language

Responsive - able to adapt to the changing needs of refugees, asylum seekers and migrants and the external environment

 

RAY is regulated by the Office of the Immigration Services Commissioner (OISC), registration number N202432082, and as such meets the Commissioner’s Code of Standards.